Refund policy
Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:
1. Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods / the last goods.
In order of your right of revocation to exercise, you must inform by post or email (Humboldtstraße 1, 74343 Sachsenheim, Email: return@davantti.com) of your decision to revocation from this contract by means of a clear declaration. You can use the attached model cancellation form for this purpose, but this is not mandatory.
To meet the revocation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the withdrawal period has expired.
2. Consequences of cancellation
If you withdraw from this contract, Davantti will owe you all payments received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us , refunded ) immediately and at the latest within fourteen days from the day on which Davantti received notification of the cancellation of this contract. The same means of payment that you used in the original transaction will be used for this repayment, unless something else was expressly agreed with you; under no circumstances will fees be charged for this repayment. Refunds will be made once the returned items are received or until proof is provided that the items were returned, whichever occurs first.
You have the goods immediately and in any case no later than fourteen days from the day on which you inform Davantti of the cancellation of this contract and send it to Jamile Tenhonsel - Davantti (Humboldtstraße 1, 74343 Sachsenheim/Germany), to be returned or handed over. The deadline is met if you send the goods before the period of fourteen days has expired.
Shipping costs resulting from returns must be borne by the customer.
Unless the delivered goods do not match the ordered goods. Shipments sent freight collect will not be accepted.
You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary to establish the nature, properties and functionality of the goods.
3. General information
- Please avoid damage and contamination of the product.
- Please return the goods to Davantti in the original packaging with all accessories and packaging components.
- If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
4. Revocation form:
If you want to revoke the contract, please fill out this form and send it back.
At:
Davantti - Jamile Tenhonsel
Humboldtstraße 1
74343 Sachsenheim
Germany
Email: return@davantti.com
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I hereby revoke the contract concluded by me for the purchase of the following good (s):* ___________________________________________________ ___________________________________________________
___________________________________________________
___________________________________________________*
1. Exchange for a voucher for my next order 2. Refund Your choice: _____
Date: _____/_____/______*
*mandatory field |